Mrs. B and her team of instructors at the 99 oats yard where very patient and helpful at every stage of the 160hrs. They will not give up on you as long as you put the work in. Pre trip can seem intimidating when you get the packet but just know when you get to week three on the yard you will be flying through it . study study study! also for manuals If you are at 99 oats in Houston and you get Bryan you are in good hands.