All the instructors are friendly, have a lot of great knowledge, Millions of miles as drivers under their belt. you learn multiple ways of parking big rigs, proper ways to shift, and drive semi trucks. you learn the ins and out of vehicle inspections and ect. Many thanks to Norfolk instructors Steve, John, Jamaal, and Carl. Can't thank Ms. Ashley enough, she is a very nice pretty lady that worked very hard for me getting paper work from company, DMV, and all through. Richmond 160 Mike, Mr. Vernon, Chris, Scott. exceptional group, part of the million Mile group great knowledge friendly folks, will make sure you get the knowledge to get your CDL. Galinda in the office.... wow such a friendly person, very helpful, and a absolutely stunning woman! Thank you all for such great support.