Career

160 Driving Academy is the fastest-growing vocational school system in the United States. With over 130 schools open across 45 states, 160 Driving Academy is forecasting to train 40,000 students how to safely operate a commercial vehicle in 2022 alone. Given the massive shortage of truck drivers in the U.S., 160 Driving Academy has become a strategic supplier of Human Capital to some of the largest transportation companies in the country. At the same time, working with government leaders, 160 Driving Academy has become the largest job creator in multiple States. Run by highly experienced leaders from the transportation industry and organizations like Teach for America, 160 Driving Academy is seeking leaders who are driven, energetic and personable to lead our growth with key partner companies in 2022 and beyond. 160 Driving Academy is seeking an ambitious, organized, collaborative individual to add to our team as a Customer Support Analyst.

Responsibilities
Closely work with customers in managing daily, weekly, monthly, quarterly reporting
Create consensus and alignment across multiple stakeholders
Utilize critical thinking skills to gather and analyze data
Generate reports and correct any discrepancies
Audit various platforms to ensure all reporting is accurate
Take a proactive approach to finding patterns and inconsistencies in reporting
Submit reports on a set cadence to the relevant parties
Support ad hoc customer and internal requests
Experience Requirements
Critical thinker with strong analytical skills
Logical and determined problem solver
Well-versed in Microsoft Excel
Prior data analyzing, reporting, and auditing experience
Salesforce experience is a plus
Excellent time management and prioritization skills
Critical attention to detail and ability to multitask
Quick learner that takes initiative
Team player with a positive attitude and excellent interpersonal skills
Qualifications
Bachelor’s Degree from an accredited 4-year institution
How to Apply
  • Schedule Your Interview for Client Accounts Department Openings.
  • Contact Hiring Manager
    Emily Cavallier
  • Apply Online Now