Call Center Representative

This role entails engaging customers that have shown interest in enrolling in our school. Consistent communication and high level customer service a must. SEE RESPONSIBILITIES

Responsibilities: This position entails engaging customers that have shown interest in enrolling in our school.; Consistent communication and high level customer service a must.

Experience Requirements: Entry Level; At least two years of customer service and call center experience required; Ability to sell/sales experience is a plus; Experience with Salesforce is preferred

Desired Skills: Strong work ethic coupled with tenacity and self-motivation to get the job done and done right; Excellent oral, written, and interpersonal communication skills--articulation is key; Strong people skills; must possess an engaging personality, positive attitude and empathy; Ability to work hard, work smart, and work quickly; Strong organizational skills; able to multi-task as needed; Thrive in a fast-pace, performance measured culture; Ability to work well in both a team and individual environment; must be able to self-guide through expected tasks

Qualifications: Ability to be coached, understand positive criticism and adapt quickly to change; Understand objectives and expectations for delivering most efficient and professional customer experience

Benefits: Health insurance (instantly, no waiting period); 401k with company match and paid vacation. (More details will be provided upon resume submission***)

Incentives: Opportunity to earn monthly bonus

Salary: $15.00 to $18.00 /hour plus opportunity to earn monthly bonus

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